Ann-Marie DePalma[email protected]Team ManagementWhy the synergy between hospitality and dentistry is undeniableJust as a warm welcome sets the tone for a memorable stay, a hospitable dental environment can alleviate anxiety and create lasting impressions, writes Ann-Marie C. DePalma, CDA, RDH.August 23, 2024Oral-Systemic LinkHow allergies may build the dental-medical connectionAs oral immunotherapy becomes a strategy for a variety of allergy patients, the connection between dentistry and medicine will become stronger, writes Ann-Marie C. DePalma.June 21, 2024TMJ/TMDWhat do I need to know about TMJ?When a dental patient tells you he or she has TMJ (temporomandibular joint) disorder, how do you respond and what do you need to know? Ann-Marie DePalma, CDA, RDH, MEd, shares her advice and knowledge.March 11, 2024AICompliance and AI in the dental practice: Where do we go from here?In this third of a three-part series on artificial intelligence (AI) in dentistry, potential risks and future regulatory oversight are explored, with practical tips provided for implementing AI into your dental practice or organization.February 12, 2024AIWhere AI may make the biggest impact in dentistryFrom patient education to smile design, these are the areas where artificial intelligence (AI) may impact your dental practice in the very near future.February 5, 2024AIArtificial intelligence: What is it, and how does it work?What is artificial intelligence (AI) and how can dental team members better understand its uses, possibilities, and issues? Ann-Marie DePalma and Linda Harvey dive into one of the hottest topics in dentistry today.January 31, 2024Dental PracticeHow you can ensure your Eaglesoft software is running at an optimal levelWhen you think about things that could improve productivity in 2021, it's likely your team could be using your practice management software in much more efficient ways. With that in mind, if you're using Eaglesoft, Ann-Marie DePalma thinks it could be time to schedule a software checkup and evaluation.January 25, 2021InsuranceHow to run year-end reports in EaglesoftThe end of the year is fast approaching and it's time for dental practices to make sure they have their year-end data in place. Ann-Marie DePalma offers some tips and advice on how to ensure your practice knows how to run year-end reports in Eaglesoft.December 15, 2020InsuranceDefining the differences between treatment services and conditions in EaglesoftEvery day, your patients present with conditions and your dentist offers a treatment plan. Knowing how to chart those treatment services is critical for the practice's success and to properly keeping a patient's record updated. Ann-Marie DePalma offers some tips and advice on how to make sure your practice is up to speed on the correct way to note conditions and services in Eaglesoft.November 18, 2020HomeHow can you adjust unassigned credits in Eaglesoft?In Eaglesoft, any payments or adjustments, whether by the patient or insurance, must be attached to a service. When this does not happen, an unassigned credit is created. So what do you need to know about this and how can it be corrected? Ann-Marie DePalma offers some tips and advice.October 20, 2020Page 1 of 2Next PageTop StoriesLegal IssuesTroubled dentist arrested in trafficking stingAn oral surgeon who surrendered his dental license following a patient's death was one of more than a dozen people arrested in a trafficking sting.Legal Issues2 patients sue dentist for inappropriate contactPeriodonticsThis may reduce adverse birth outcomes in patients with gum diseaseDental Assistant3 lessons that dental assistants can learn from 'Wicked'Industry UpdatesNo more water fluoridation may boost dental business