Office Management

Q&A on credit cards in the dental practice, surcharging, and more

By Kevin Henry

With more dental practices asking about surcharging and passing along credit card fees to patients, we spoke with an expert to get answers to your questions.

March 20, 2025

Avoid these 5 billing practices to keep patients happy

By Julia Nevodcikova

Do your patients complain about your billing? Perhaps it's time to take a deep dive into your systems, writes Julia Nevodcikova.

March 19, 2025

The biggest billing mistakes dental practices are already making in 2025

By Ashley Bond

It's estimated that dentists and dental practice owners lose up to 10% of their hard-earned revenue due to billing errors and ineffective collection processes. Ashley Bond has some tips to help you keep money in your pockets.

March 18, 2025

Do's and don'ts for becoming a great leader

By Dr. Roger P. Levin

Every leader can improve and become a great leader by following these do's and don'ts, says Dr. Roger P. Levin.

March 17, 2025

Advice for enduring the current retirement plan roller coaster ride

By Bruce Bryen, CPA, CVA

What can dentists do to build up the asset value of their retirement plan when the stock market hits some slumps? Bruce Bryen, CPA, CVA, shares his advice.

March 14, 2025

What you need to know about the ADA's updated information on salivary testing

By Estela Vargas

Understanding the distinction between diagnostic tests and wellness-focused saliva tests is important for proper coding, and Estela Vargas, CRDH, is here to help you understand the latest changes that impact dental insurance reimbursement.

March 13, 2025

Do's and don'ts for updating your systems

By Dr. Roger P. Levin

As technology advances and insurance changes, it's necessary to update your systems, writes Dr. Roger P. Levin. Here's when you should update your dental tech and how to do it.

March 10, 2025

4 ways to ensure an incredibly successful practice

By Dr. Roger P. Levin

To lay the foundation for a successful practice, says Dr. Roger P. Levin, these are the four areas you must pay attention to.

March 6, 2025

The Grumpy Consultant asks, 'Do you practice in Jurassic Park? Because your office has a dinosaur.'

By The Grumpy Consultant

In a way that only the Grumpy Consultant can, pull up a chair and get ready to have a little chat about that one employee who is holding you (and your practice) back.

March 4, 2025

2 DSO leaders share creative solutions to staffing shortages

By Beth Gaddis

At the Chicago Dental Society 2025 Midwinter Meeting, Beth Gaddis spoke with two dental service organization (DSO) leaders about their inventive approaches to solving staffing shortages.

March 4, 2025

Do's and don'ts for increasing practice efficiency

By Dr. Roger P. Levin

Over time, inefficiency creeps into practices, writes Dr. Roger P. Levin. But following these steps can help ensure your practice increases its revenue every year.

March 3, 2025

3 tips on how to handle denied claims and underpayments in your dental practice

By Beth Wallewein

Why aren’t you getting paid? The answer to that question may be complex, but Beth Wallewein gives you some ideas to level up your insurance game.

February 25, 2025

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