Dr. Roger P. Levin[email protected]MarketingDo's and don'ts for new patient communicationNew patient phone calls are not solely a customer service call, they're a brand-building opportunity. Dr. Roger P. Levin says these are the do's and don'ts of handling that first patient phone call.November 11, 2024Team ManagementDo's and don'ts for building a great practice cultureSuccessful practices have a strong, cohesive workplace culture. Dr. Roger P. Levin reveals the ingredients that create an exceptional practice culture.October 28, 2024Patient CommunicationDo's and don'ts for case acceptanceCase acceptance is one of the most critical systems in a dental practice. Dr. Roger P. Levin outlines the do's and don'ts of proposing treatment to patients.October 21, 2024Office Management4 ways to improve your schedulingOne system stands above all the others as the starting point for practice improvement, writes Dr. Roger P. Levin. When it is dialed in, all aspects of a dental practice synergistically perform better.October 16, 2024Team ManagementDo's and don'ts for practice managementIn an increasingly competitive and complicated world, practices must be efficient, writes Dr. Roger P. Levin. The key is simplicity, and here's how practices can boost production using a straightforward approach.October 14, 2024Team ManagementDo's and don'ts for team longevityThe key to a healthy, thriving practice is a cohesive team who's not afraid to communicate openly to solve problems head-on. Dr. Roger P. Levin shares the do's and don'ts of addressing staff frustrations.October 7, 2024Patient CommunicationDo's and don'ts for customer serviceEvery patient interaction is an opportunity to create a loyal customer for life. Dr. Roger P. Levin explains how to create a lasting, positive impression on dental patients that translates to your bottom line.September 30, 2024Office ManagementDo's and don'ts for financesThe path to wealth accumulation is fraught with uncertainty. Some things, though, are in your control. Dr. Roger P. Levin outlines the safe approach to growing your financial nest egg.September 23, 2024Office ManagementDo's and don'ts for practice analysisMuch like the numbers you receive at an annual wellness exam -- your blood pressure, cholesterol, etc. -- data inform dentists about their practice's health. Dr. Roger P. Levin outlines what to do and not do when assessing the health of your practice.September 16, 2024Patient CommunicationOvercoming case acceptance challengesCase acceptance is one pillar of increasing practice production, yet trying to convince patients to accept treatment -- even when it's imperative -- is challenging. Dr. Roger P. Levin provides coaching to put you and patients' concerns at ease.September 12, 2024Page 1 of 92Next PageTop StoriesLegal IssuesDental manager gets hefty prison term for $6M scamA dental clinic manager was sentenced for his role in a $6 million bribery scheme in which bribes were paid to refer Medicaid-insured children to the Texas dental practice where he was employed.Legal IssuesNIDCR director on leave due to probe into her alleged behaviorVulnerable PopulationsThings that affect patients' access to dental careTeam ManagementAddressing bullying in your dental practiceOrthodontics'OK, Google,' when is a retainer also a smart device?