During these challenging times, it can be difficult to remain upbeat. However, if you want to move forward, you must adopt a positive mindset. Without a positive attitude, you will never be able to motivate yourself or your staff to provide excellent care and customer service day in and day out.
Be optimistic. Optimism creates hope, and hope is simply showing others that there is a better future ahead. Make sure everyone on the team brings optimism to every patient every day.
Don't forget to be your best self. Some people have allowed COVID-19 to bring them down. This is certainly understandable, but everyone should fight to be positive every single day. You can start being positive now by bringing the best version of yourself to work every day. As you start your day, remind yourself to put your best foot forward so that you'll be able to tackle each challenge.
Roger P. Levin, DDS, is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Dr. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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