This is a time when lots of things have and will be thrown at your practice. Shutdowns, personal protective equipment (PPE), low patient volume, and so on have forced practices to become resilient and creative. And now is no time to stop. Living through this pandemic is like being on a roller coaster, and practice leaders who are willing to work to come up with effective solutions will have a much easier ride.
Continue your education about recovery strategies from the pandemic. Challenge yourself to read or ask questions about the highest value recovery strategies that will help your practice. This way you can bring excellent, creative ideas to keep moving the practice forward.
Don't forget about treatment payment options. Many patients will be financially challenged following the COVID-19 crisis. Patient financing can be a key factor in allowing patients to have interest-free funding for dental treatment. Practices should also consider payment plans. We've been against them in the past, but during the recovery period they may help both patients and the practice.
Dr. Roger P. Levin is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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