Ann-Marie DePalma

Team Management
Why the synergy between hospitality and dentistry is undeniable
Just as a warm welcome sets the tone for a memorable stay, a hospitable dental environment can alleviate anxiety and create lasting impressions, writes Ann-Marie C. DePalma, CDA, RDH.
August 23, 2024
Ann-Marie C. DePalma, CDA, RDH.
Oral-Systemic Link
How allergies may build the dental-medical connection
As oral immunotherapy becomes a strategy for a variety of allergy patients, the connection between dentistry and medicine will become stronger, writes Ann-Marie C. DePalma.
June 21, 2024
Allergies Sneezing
TMJ/TMD
What do I need to know about TMJ?
When a dental patient tells you he or she has TMJ (temporomandibular joint) disorder, how do you respond and what do you need to know? Ann-Marie DePalma, CDA, RDH, MEd, shares her advice and knowledge.
March 11, 2024
Woman Dentist Toothache
AI
Compliance and AI in the dental practice: Where do we go from here?
In this third of a three-part series on artificial intelligence (AI) in dentistry, potential risks and future regulatory oversight are explored, with practical tips provided for implementing AI into your dental practice or organization.
February 12, 2024
Dentist Chart Patient
AI
Where AI may make the biggest impact in dentistry
From patient education to smile design, these are the areas where artificial intelligence (AI) may impact your dental practice in the very near future.
February 5, 2024
Artificial Intelligence Brain
AI
Artificial intelligence: What is it, and how does it work?
What is artificial intelligence (AI) and how can dental team members better understand its uses, possibilities, and issues? Ann-Marie DePalma and Linda Harvey dive into one of the hottest topics in dentistry today.
January 31, 2024
Artificial Intelligence Ai Binary Code
Dental Practice
How you can ensure your Eaglesoft software is running at an optimal level
When you think about things that could improve productivity in 2021, it's likely your team could be using your practice management software in much more efficient ways. With that in mind, if you're using Eaglesoft, Ann-Marie DePalma thinks it could be time to schedule a software checkup and evaluation.
January 25, 2021
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Insurance
How to run year-end reports in Eaglesoft
The end of the year is fast approaching and it's time for dental practices to make sure they have their year-end data in place. Ann-Marie DePalma offers some tips and advice on how to ensure your practice knows how to run year-end reports in Eaglesoft.
December 15, 2020
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Insurance
Defining the differences between treatment services and conditions in Eaglesoft
Every day, your patients present with conditions and your dentist offers a treatment plan. Knowing how to chart those treatment services is critical for the practice's success and to properly keeping a patient's record updated. Ann-Marie DePalma offers some tips and advice on how to make sure your practice is up to speed on the correct way to note conditions and services in Eaglesoft.
November 18, 2020
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Home
How can you adjust unassigned credits in Eaglesoft?
In Eaglesoft, any payments or adjustments, whether by the patient or insurance, must be attached to a service. When this does not happen, an unassigned credit is created. So what do you need to know about this and how can it be corrected? Ann-Marie DePalma offers some tips and advice.
October 20, 2020
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Top Stories
Alan Twigg.
Dental Assistant
Looking to hire a new dental assistant? These are the interview questions you should ask
In a new episode of "The Dental HR Podcast," Alan Twigg of Bent Ericksen & Associates discusses what to do and not to do when it comes to the hiring process for your dental practice.
Woman Dental Office Di Studio
Dental Assistant
It's a lost opportunity if you're not discussing this with women
Victoria Peterson of Productive Dentist Academy
Dental Assistant
Podcast: How dentists create and motivate the productive dental assistant
Justice Scales Courtroom
Legal Issues
Dental manager sues ex-employer for disability discrimination
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More in Home
Looking to hire a new dental assistant? These are the interview questions you should ask
By Kevin Henry
In a new episode of "The Dental HR Podcast," Alan Twigg of Bent Ericksen & Associates discusses what to do and not to do when it comes to the hiring process for your dental practice.
September 14, 2024
Alan Twigg.
It's a lost opportunity if you're not discussing this with women
By Melissa Busch
If dental teams aren't discussing this with women, they may be missing a golden opportunity.
September 14, 2024
Woman Dental Office Di Studio
Podcast: How dentists create and motivate the productive dental assistant
By Kevin Henry
Our chat with Productive Dentist Academy Co-Founder and CEO Victoria Peterson reveals how some dental practices are getting the most out of their dental assistants.
September 14, 2024
Victoria Peterson of Productive Dentist Academy
Dental manager sues ex-employer for disability discrimination
By Melissa Busch
A dental office manager has filed a disability discrimination lawsuit accusing her employer of falsely firing her.
September 13, 2024
Justice Scales Courtroom
This gum disease germ may exacerbate rheumatoid arthritis
By Ava Barros
A bacteria linked to gum disease may worsen rheumatoid arthritis, according to a study published in the International Journal of Oral Science.
September 13, 2024
Arthritis Hands Fizkes
Dentist hauled off to jail for violating probation
By Melissa Busch
A dentist, who was previously sentenced for millions in Medicaid fraud, was sent to jail for violating his probation.
September 12, 2024
Jail Hands
Use of dental amalgam restorations in the U.S. plummeted 80%
By Melissa Busch
Between 2017 and 2023, dental amalgam restoration placements in U.S. patients plummeted by about 80%.
September 12, 2024
Amalgam Filling
Podcast: 1 wish for every member of the dental team for the rest of 2024
By Kevin Henry
As we head toward the fourth quarter, DrBicuspid.com's Editor-in-Chief Kevin Henry asks a dental assistant, dental hygienist, and dental office manager for their best pieces of advice.
September 12, 2024
Clockwise from top left: Emme Sanders, Dana Watson, Tija Hunter and Kevin Henry
Overcoming case acceptance challenges
By Dr. Roger P. Levin
Case acceptance is one pillar of increasing practice production, yet trying to convince patients to accept treatment -- even when it's imperative -- is challenging. Dr. Roger P. Levin provides coaching to put you and patients' concerns at ease.
September 12, 2024
Dr. Roger P. Levin.
Drug may upend gum disease, other systemic diseases
By Melissa Busch
An antibiotic may eliminate an oral cavity germ known to trigger the onset of periodontitis, indicating a potential breakthrough in disease prevention.
September 11, 2024
Antibiotics Concept 400
Patients with diabetes at increased risk of caries
By Ava Barros
Type 2 diabetes may increase the risk of caries and reduce salivary flow, pH, and buffering capacity. As such, dentists should prioritize the oral health of this population, according to a review published in the Journal of Dentistry.
September 11, 2024
Diabetes Woman Lancet
A bitter pill: Strategies for managing dysgeusia in the dental practice
By Dr. Lisa Chan, Teresa Mendoza, PharmD
Dysgeusia occurs when certain medications interact with specific taste receptors in the mouth, triggering a cascade of reactions that signal the brain to perceive bitterness. Learn about those medications.
September 11, 2024
Pills Bottle
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