Carestream to debut new workflow products at CDA

Sep 7, 2010

At the California Dental Association meeting in San Francisco this week, Carestream Dental will introduce three products designed to improve office workflow: Carestream Dental Scheduler, eForms, and eReminders.

"Together, these three solutions improve communication among the professionals that staff the typical dental practice and better connect dentists to their patients," said Robert Patrick, director of product line management at Carestream Dental, in a press release.

Research has found that 78% of patients calling a practice are contacting the office to discuss their appointments, according to the company. The Carestream Dental Scheduler -- available for both SoftDent and PracticeWorks practice management software in early 2011 -- allows intuitive multitasking for smooth transitions between administrative duties and places a library of patient information at office administrators' fingertips, the company said.

Carestream Dental eForms are designed to advance paperless initiatives within the dental practice and streamline patient preregistration forms. Practice professionals can use eForms to create patient registrations, medical histories, consent forms, HIPAA forms, and more. eForms enables patients to complete their registration paperwork online -- either at home or a computer kiosk in a dental office -- prior to an appointment. Following submission, a patient's registration information imports directly into an office's SoftDent practice management software. Patients can then digitally sign the form when they arrive for their appointment.

With eReminders, dental professionals can automate patient reminders for upcoming appointments Patients can choose whether to receive reminders via a text message, voicemail, or e-mail message, eliminating the need for mail notifications.