The Delta Dental Plans Association has deployed the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Dental Plan Survey for the U.S. and Puerto Rico.
The CAHPS Dental Plan Survey is an anonymous questionnaire that asks about patients' oral health experiences and their satisfaction with their dental plan, care, and services.
The survey was developed by the Agency for Healthcare Research and Quality. Delta Dental is the first commercial health insurer to launch the dental survey nationally to support the patient-focused delivery of oral healthcare, it said.
