Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesAnesthesiaWhat you need to know about this dental anesthetic-buffering game changerIn the latest episode of "The DrBicuspid.com Podcast," we take a deep dive into BufferPro's creation and value to dentistry with leaders from Septodont and Premier Dental Products.Immune SystemAtopic dermatitis may be linked to poor oral healthOrganized DentistryADA responds to ADHA's dental workforce objectionOrganized DentistryDental society responds to risk of water fluoridation's endRegulatory UpdatesBlood infection-causing germ found in popular toothpaste