Richard H. Madow, DDS, and David M. Madow, DDS

Dental Practice
8 business lessons from Southwest Airlines
When you are flying Southwest Airlines, the flight attendants always say, "We know you have a choice" of which airline to fly, and they appreciate that you chose Southwest. As the Madow Brothers write, your patients have a choice also. What can you learn from this airline to stand out from the competition?
November 10, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
4 steps to increase your practice income this year
With less than four months until the end of 2015, how is your practice income looking? If you are looking to meet your production goals, the Madow Brothers offer four practical suggestions you can implement today.
September 15, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Restorations
'How long will this crown last?'
How do you respond when you are asked a difficult question by a patient, such as "How long will this crown last?" Will everyone in your practice give the same response? The Madow Brothers offer not only an answer to that question, but a way to get everyone in your office on the same page.
September 8, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
They said what about my practice?
You do everything you can to provide the highest-quality dentistry, best customer service, and most fantastic patient experience ever. You answer everyone's questions, are empathetic, and even work through lunch to squeeze in that emergency. And then one day, you get a link to a bad review. Don't panic, the Madow Brothers offer practical advice to deal with this scenario.
September 1, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Are you a dental superstar?
The days of dental people being introverted nerds who scared people and took their money are fortunately long over. These days, we are friendly, devoted health professionals with upbeat attitudes who change people's smiles and improve their health. But how do we let people know? As the Madow Brothers write, you have to be a dental superstar.
August 25, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
10 ways to annoy your team
It's National Annoy Your Team Day! OK, it really isn't, as the Madow Brothers just made that up, but what isn't made up is that if you want to get the worst out of your team, follow these steps.
August 18, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
The most important question in dentistry
Having patients complete a satisfaction survey can be a great way to figure out what is going well and what needs improvement. But these surveys can be a bit cumbersome. The longer the survey is, the less likely patients are to actually take the time to complete it. As the Madow Brothers discuss, it's best to get right to the point.
August 11, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Celebrities who went bankrupt
When you see the headlines about famous actors, musicians, and the like who seemingly have millions of dollars and yet go bankrupt, the response is to shake your head and move on. Yet, as the Madow Brothers write, in these seemingly unrelated bankruptcies, there are important lessons for building your practice and your retirement income.
August 4, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Don't talk with your patients about Donald Trump
Sometimes, during conversation with your patients, politics comes up. And while the Madow Brothers suggest avoiding the topic, they offer a clever way to change the conversation if your patients bring up Donald Trump.
July 28, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
'Why are your fees so high, Doc?'
Explaining your fees to your patients can be an uncomfortable situation, especially if the patient is new to your practice. However, the Madow Brothers have faced this query before and offer a way to turn this question into an advantage for your practice.
July 21, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
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Legal Issues
Troubled dental manager indicted
A dental manager who was charged in May with falsely representing himself as a dentist faces new charges.
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Troubled dental manager indicted
By Melissa Busch
A dental manager who was charged in May with falsely representing himself as a dentist faces new charges.
December 20, 2024
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The keys to identifying the right dental technology and KPIs
By Beth Gaddis
A pair of experts share their thoughts on which metrics will move the needle for today's dental practices and help them achieve their financial goals.
December 20, 2024
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When you know better, do better: A journey of lifelong learning and growth for dental managers
By Lora Graetzer
Knowledge is power, and being open and receptive to learning in all forms expands your knowledge and skills, writes Lora Graetzer.
December 20, 2024
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Improving your schedule raises your production
By Dr. Roger P. Levin
Scheduling is a dental practice's most critical system, yet many don't treat it as such. Dr. Roger P. Levin outlines how to optimize scheduling to boost production, maximize patient flow, and reduce downtime.
December 20, 2024
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Office affair, labor violations lead to suit against dentist
By Melissa Busch
A dental assistant who reportedly engaged in a decades-long workplace love affair with a dentist filed a lawsuit against her paramour, claiming he fired her after his wife found out.
December 19, 2024
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5 tech trends DSOs can't ignore in 2025
By Eric Giesecke
Planet DDS CEO Eric Giesecke breaks down the technology trends dental service organizations (DSOs) shouldn't snub in 2025.
December 19, 2024
Giesecke Eric 400
5 tips to improve your dental practice's finances in 2025
By Ken Kaufman
Now is the time to create a financial plan to help you grow revenue and track your dental practice's financial health, writes Ken Kaufman.
December 19, 2024
Kaufman Ken 400
Clinical tip: Bonding with multilink hybrid abutment luting composite
By Kevin Henry
Here is another great clinical tip that can help any dental practice, courtesy of Dr. Mike Skramstad and CDOCS.
December 18, 2024
Skramsstad Mike 200
Podcast: What a dentist needs to know about a GPO
By Kevin Henry
In this episode of "The DrBicuspid.com Podcast," Kevin Henry speaks with Dr. Lou Graham about the importance of group purchasing organizations (GPOs) in the dental industry.
December 18, 2024
Graham Lou 400
3D-printed dental splints may benefit kids
By Ava Barros
A removable splint created using a 3D-printed dental model may provide similar treatment results as a traditional wire-composite splint in children, according to a study published in the Journal of Dentistry.
December 18, 2024
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Facebow records may be better with a smartphone scanner
By Ava Barros
Virtual facebow records created with a smartphone 3D scanner may serve as a reliable alternative to conventional facebows, according to a clinical study published in the Journal of Prosthetic Dentistry.
December 18, 2024
Facebow Woman Familylifestyle
A better way to detect periapical lesions on CBCT?
By Ava Barros
A new artificial intelligence model may provide support for detecting periapical lesions on cone-beam computed tomography (CBCT), according to a study published in the Journal of Dentistry.
December 18, 2024
Cbct System
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