Richard H. Madow, DDS, and David M. Madow, DDS

Dental Practice
8 business lessons from Southwest Airlines
When you are flying Southwest Airlines, the flight attendants always say, "We know you have a choice" of which airline to fly, and they appreciate that you chose Southwest. As the Madow Brothers write, your patients have a choice also. What can you learn from this airline to stand out from the competition?
November 10, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
4 steps to increase your practice income this year
With less than four months until the end of 2015, how is your practice income looking? If you are looking to meet your production goals, the Madow Brothers offer four practical suggestions you can implement today.
September 15, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Restorations
'How long will this crown last?'
How do you respond when you are asked a difficult question by a patient, such as "How long will this crown last?" Will everyone in your practice give the same response? The Madow Brothers offer not only an answer to that question, but a way to get everyone in your office on the same page.
September 8, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
They said what about my practice?
You do everything you can to provide the highest-quality dentistry, best customer service, and most fantastic patient experience ever. You answer everyone's questions, are empathetic, and even work through lunch to squeeze in that emergency. And then one day, you get a link to a bad review. Don't panic, the Madow Brothers offer practical advice to deal with this scenario.
September 1, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Are you a dental superstar?
The days of dental people being introverted nerds who scared people and took their money are fortunately long over. These days, we are friendly, devoted health professionals with upbeat attitudes who change people's smiles and improve their health. But how do we let people know? As the Madow Brothers write, you have to be a dental superstar.
August 25, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
10 ways to annoy your team
It's National Annoy Your Team Day! OK, it really isn't, as the Madow Brothers just made that up, but what isn't made up is that if you want to get the worst out of your team, follow these steps.
August 18, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
The most important question in dentistry
Having patients complete a satisfaction survey can be a great way to figure out what is going well and what needs improvement. But these surveys can be a bit cumbersome. The longer the survey is, the less likely patients are to actually take the time to complete it. As the Madow Brothers discuss, it's best to get right to the point.
August 11, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Celebrities who went bankrupt
When you see the headlines about famous actors, musicians, and the like who seemingly have millions of dollars and yet go bankrupt, the response is to shake your head and move on. Yet, as the Madow Brothers write, in these seemingly unrelated bankruptcies, there are important lessons for building your practice and your retirement income.
August 4, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Don't talk with your patients about Donald Trump
Sometimes, during conversation with your patients, politics comes up. And while the Madow Brothers suggest avoiding the topic, they offer a clever way to change the conversation if your patients bring up Donald Trump.
July 28, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
'Why are your fees so high, Doc?'
Explaining your fees to your patients can be an uncomfortable situation, especially if the patient is new to your practice. However, the Madow Brothers have faced this query before and offer a way to turn this question into an advantage for your practice.
July 21, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
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Top Stories
Podcast Phone Earpods
Anesthesia
What you need to know about this dental anesthetic-buffering game changer
In the latest episode of "The DrBicuspid.com Podcast," we take a deep dive into BufferPro's creation and value to dentistry with leaders from Septodont and Premier Dental Products.
Atopic Dermatitis Rochu 2008
Immune System
Atopic dermatitis may be linked to poor oral health
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Organized Dentistry
ADA responds to ADHA's dental workforce objection
Water Fountain Volodymyr
Organized Dentistry
Dental society responds to risk of water fluoridation's end
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Regulatory Updates
Blood infection-causing germ found in popular toothpaste
More in Home
What you need to know about this dental anesthetic-buffering game changer
By Kevin Henry
In the latest episode of "The DrBicuspid.com Podcast," we take a deep dive into BufferPro's creation and value to dentistry with leaders from Septodont and Premier Dental Products.
November 21, 2024
Podcast Phone Earpods
Atopic dermatitis may be linked to poor oral health
By Ava Barros
Adults with atopic dermatitis may face a higher risk of poor oral health; therefore, dermatologists should discuss oral hygiene and recommend dental referrals when needed, reports a study published in the International Dental Journal.
November 21, 2024
Atopic Dermatitis Rochu 2008
ADA responds to ADHA's dental workforce objection
By DrBicuspid.com staff writers
The ADA has issued a statement addressing the American Dental Hygienists' Association's (ADHA) objection to new resolutions, including one that would permit students and foreign-trained dentists to practice dental hygiene in the U.S. without a state exam.
November 21, 2024
Ada Logo
Dental society responds to risk of water fluoridation's end
By Melissa Busch
With the future of water fluoridation at risk with the incoming Trump administration in 2025, this dental association announced its continued support of adding cavity-fighting fluoride to public water systems.
November 21, 2024
Water Fountain Volodymyr
Blood infection-causing germ found in popular toothpaste
By Melissa Busch
The U.S. Food and Drug Administration is warning that batches of Tom's of Maine toothpaste were made with water containing multiple types of bacteria, including strains linked to blood infections.
November 20, 2024
Fda Logo
DSO leaders dish on their must-have technologies for 2025
By Beth Gaddis
Practice owners and dental service organization executives are budgeting for 2025 and allocating where they will invest their dollars. These are their priorities.
November 20, 2024
Dental Tech Modern Office
What you may not know about preventing infective endocarditis
By Melissa Busch
Guidelines regarding antibiotic prophylaxis for the prevention of infective endocarditis in dental patients are misinterpreted, not carried out properly, and need clarification.
November 20, 2024
Antibiotics Concept
Clinical tip: Dental patient opening issues during guided implant surgery, Part 1
By Kevin Henry
Dr. Doug Smail is back this week with another clinical tip from CDOCS that will help every dentist who offers dental implants as a part of his or her treatment mix.
November 20, 2024
Smail Doug
Recent CDT coding changes affect billing dental implant services in 2025 and beyond
By Estela Vargas
From start to finish, Estela Vargas, CRDH, explains what you need to know about the insurance side of dental implants and how it can impact your practice and patients.
November 19, 2024
Estela Vargas, CRDH.
Guided endodontics may trump freehanded technique
By Ava Barros
Guided endodontics may lead to significantly better clinical outcomes than freehand treatment with fewer technical failures, according to a study recently published in the International Endodontic Journal.
November 19, 2024
Dental Model Root Canal Edwardolive
From manager to leader: Transforming your dental office management approach
By Trina Shipley
Instead of being a manager of everything in the dental practice, Trina Shipley believes her colleagues should focus on becoming leaders who empower others to manage.
November 19, 2024
Trina Shipley
What this dental executive is watching heading into 2025
By Kevin Henry
Recorded at the recent Dental Trade Alliance annual meeting in Napa, CA, we spoke with Eric Shirley of Keystone Industries about what he's hearing and what's to come in dentistry.
November 18, 2024
Eric Shirley.
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