Richard H. Madow, DDS, and David M. Madow, DDS

Dental Practice
8 business lessons from Southwest Airlines
When you are flying Southwest Airlines, the flight attendants always say, "We know you have a choice" of which airline to fly, and they appreciate that you chose Southwest. As the Madow Brothers write, your patients have a choice also. What can you learn from this airline to stand out from the competition?
November 10, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
4 steps to increase your practice income this year
With less than four months until the end of 2015, how is your practice income looking? If you are looking to meet your production goals, the Madow Brothers offer four practical suggestions you can implement today.
September 15, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Restorations
'How long will this crown last?'
How do you respond when you are asked a difficult question by a patient, such as "How long will this crown last?" Will everyone in your practice give the same response? The Madow Brothers offer not only an answer to that question, but a way to get everyone in your office on the same page.
September 8, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
They said what about my practice?
You do everything you can to provide the highest-quality dentistry, best customer service, and most fantastic patient experience ever. You answer everyone's questions, are empathetic, and even work through lunch to squeeze in that emergency. And then one day, you get a link to a bad review. Don't panic, the Madow Brothers offer practical advice to deal with this scenario.
September 1, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Are you a dental superstar?
The days of dental people being introverted nerds who scared people and took their money are fortunately long over. These days, we are friendly, devoted health professionals with upbeat attitudes who change people's smiles and improve their health. But how do we let people know? As the Madow Brothers write, you have to be a dental superstar.
August 25, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
10 ways to annoy your team
It's National Annoy Your Team Day! OK, it really isn't, as the Madow Brothers just made that up, but what isn't made up is that if you want to get the worst out of your team, follow these steps.
August 18, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
The most important question in dentistry
Having patients complete a satisfaction survey can be a great way to figure out what is going well and what needs improvement. But these surveys can be a bit cumbersome. The longer the survey is, the less likely patients are to actually take the time to complete it. As the Madow Brothers discuss, it's best to get right to the point.
August 11, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Celebrities who went bankrupt
When you see the headlines about famous actors, musicians, and the like who seemingly have millions of dollars and yet go bankrupt, the response is to shake your head and move on. Yet, as the Madow Brothers write, in these seemingly unrelated bankruptcies, there are important lessons for building your practice and your retirement income.
August 4, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
Don't talk with your patients about Donald Trump
Sometimes, during conversation with your patients, politics comes up. And while the Madow Brothers suggest avoiding the topic, they offer a clever way to change the conversation if your patients bring up Donald Trump.
July 28, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
Dental Practice
'Why are your fees so high, Doc?'
Explaining your fees to your patients can be an uncomfortable situation, especially if the patient is new to your practice. However, the Madow Brothers have faced this query before and offer a way to turn this question into an advantage for your practice.
July 21, 2015
2015 02 15 23 17 12 996 Madow Brothers 200
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Gavel Judge
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Wife pleads guilty to evading taxes for husband's dental practice
The wife of an orthodontist in California who was accused of preparing false financial statements for his practice that resulted in tax evasion has pleaded guilty.
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Wife pleads guilty to evading taxes for husband's dental practice
By Melissa Busch
The wife of an orthodontist in California who was accused of preparing false financial statements for his practice that resulted in tax evasion has pleaded guilty.
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By steering clear of these 10 dental no-no's, Gaby Solano believes you will keep your patients returning and ensure they leave with a smile.
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The latest advances in dental technology offer exciting investment opportunities for individual investors, venture capital firms, and private equity groups, writes Michael Ventriello and Dr. Shervin Molayem.
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9 months after patient's death, 'emergency order' restricts dentist's license
By Clark Kauffman
A recently filed lawsuit alleges negligence in the death of 50-year-old patient.
November 6, 2024
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Why naloxone is the lifesaving potion in your dental practice's emergency kit
By Dr. Lisa Chan, Teresa Mendoza, PharmD
Keeping naloxone readily available in the dental emergency kit is the first step in combating opioid overdose, writes Teresa Mendoza, PharmD, and Dr. Lisa Chan.
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How gender and bruxism affect the masseter muscle
By Ava Barros
Bruxism affects the masseter muscle differently by gender, suggesting the need for a gender-specific approach in assessing bruxism's impact on this muscle, suggests a study published in the American Journal of Orthodontics and Dentofacial Orthopedics.
November 6, 2024
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What do you do when a dental patient refuses local anesthetic?
By Kevin Henry
A recent article on DrBicuspid.com had us asking questions, and a Chicago-area dentist gave her opinion on what to do when a patient refuses anesthesia for a minor dental procedure.
November 5, 2024
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AAE responds to reports of dentists pulling healthy teeth
By DrBicuspid.com staff writers
The American Association of Endodontists (AAE) has released a statement in response to reports of dentists removing healthy, treatable teeth in favor of implants.
November 5, 2024
Dental Implant
Clinical tip: Revolutionizing class II restorations in the dental practice
By Kevin Henry
In this episode of "The DrBicuspid.com Podcast," Kevin Henry speaks with Dr. David Clark about the evolution of composite dentistry, the challenges of adapting to new techniques, and the importance of confidence.
November 5, 2024
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Newly developed toothbrush may prevent toothpaste swallowing
By Ava Barros
A professor at the Rutgers University School of Dental Medicine has developed a toothbrush with suction to prevent people from swallowing toothpaste, according to a university press release.
November 5, 2024
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Trump win may mean bye-bye to fluoridated drinking water
By Melissa Busch
If Donald Trump wins the 2024 U.S. presidential election, the cavity-fighter fluoride may be removed from U.S. public water systems.
November 4, 2024
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Hydroxyapatite is an effective fluoride-free solution for caries
By Ava Barros
Oral care products containing fluoride-free hydroxyapatite, a natural form of calcium, may effectively reduce dental caries, according to a systematic review published in the Journal of Dentistry.
November 4, 2024
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