To better accommodate its West Coast customers, Darby Dental Supply has hired additional telesales account representatives and expanded its hours of operation.
Darby recently hired 30 additional sales representatives for its Chandler, AZ, telesales facility, propelling its total customer service personnel staff to more than 50 employees at the West Coast location. It has expanded the hours of operation from 9:00 a.m. to 8:00 p.m. to ensure that West Coast customers have convenient customer service access and guaranteed next-day shipping during Pacific time zone hours.
The company also recently signed a multiyear lease for its West Coast distribution center located in Reno, NV, that will further ensure the company's ongoing commitment to expand its West Coast presence.
Darby's automated distribution center in Reno is comprised of more than 100,000 sq ft. Its high-tech operations ensure that all Darby products are routed quickly and accurately. The facility is equipped with the latest technology in warehouse management, material handling, order processing, and inventory management.
Darby's Chandler telesales operation spans approximately 6,000 sq ft and can comfortably seat more than 50 telesales representatives. In addition, the Chandler office is equipped with the latest computer, telephone, and video conference systems resulting in a modern, cost-effective telesales operation, according to the company.
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