Dear DrBicuspid Member,
A Texas pediatric dentist was so upset by comments the mother of one of his patients posted on Yelp earlier this year that he hired a lawyer to intervene and help protect his online reputation.
Unfortunately, the lawyer "went too far" in a letter she sent to the woman, according to Dr. William Coppola of San Antonio.
Among other things, the letter threatened criminal charges and legal action if the woman did not retract her comments. But Texas has one of the toughest laws protecting individuals' rights to comment about "issues of public interest," and previous legal cases involving comments posted on social media sites have not favored dentists.
Click here to read more in this latest Practice Management Community exclusive.
Over in the Restoratives Community, are self-adhesive flowable composites more effective than conventional sealants for pit-and-fissure sealing? A new study in the Journal of Dental Research comparing the two types of products for this application yielded some unexpected findings. Read more.
And in her latest Sheri's Solutions column, Dr. Sheri Doniger addresses an all-too-common issue for dental offices: what to do when the first patient of the day arrives so late it disrupts the entire schedule.
