Laura Hatch

Dental Practice
5 key performance aspects for new dental office receptionists
Does your practice need to hire a receptionist? Have you thought about the receptionist's role and how the team member can rock the position's responsibilities? Laura Hatch, founder of Front Office Rocks, has thought about it and offers five key performance aspects for new receptionists.
July 16, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
Cancellations and no-shows: A fee will not fix the problem
Every practice is faced with the issues of patient cancellations and no-shows. Many practices charge patients a fee when they don't show for their appointments, but Laura Hatch, founder of Front Office Rocks, has a different strategy that may lead to better communication with your patients and a fuller schedule.
April 9, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Dental Practice
3 ways to become a proactive practice
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
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Troubled dental manager indicted
A dental manager who was charged in May with falsely representing himself as a dentist faces new charges.
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When you know better, do better: A journey of lifelong learning and growth for dental managers
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Troubled dental manager indicted
By Melissa Busch
A dental manager who was charged in May with falsely representing himself as a dentist faces new charges.
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The keys to identifying the right dental technology and KPIs
By Beth Gaddis
A pair of experts share their thoughts on which metrics will move the needle for today's dental practices and help them achieve their financial goals.
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When you know better, do better: A journey of lifelong learning and growth for dental managers
By Lora Graetzer
Knowledge is power, and being open and receptive to learning in all forms expands your knowledge and skills, writes Lora Graetzer.
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Graetzer Lora 400
Improving your schedule raises your production
By Dr. Roger P. Levin
Scheduling is a dental practice's most critical system, yet many don't treat it as such. Dr. Roger P. Levin outlines how to optimize scheduling to boost production, maximize patient flow, and reduce downtime.
December 20, 2024
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Office affair, labor violations lead to suit against dentist
By Melissa Busch
A dental assistant who reportedly engaged in a decades-long workplace love affair with a dentist filed a lawsuit against her paramour, claiming he fired her after his wife found out.
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5 tech trends DSOs can't ignore in 2025
By Eric Giesecke
Planet DDS CEO Eric Giesecke breaks down the technology trends dental service organizations (DSOs) shouldn't snub in 2025.
December 19, 2024
Giesecke Eric 400
5 tips to improve your dental practice's finances in 2025
By Ken Kaufman
Now is the time to create a financial plan to help you grow revenue and track your dental practice's financial health, writes Ken Kaufman.
December 19, 2024
Kaufman Ken 400
Clinical tip: Bonding with multilink hybrid abutment luting composite
By Kevin Henry
Here is another great clinical tip that can help any dental practice, courtesy of Dr. Mike Skramstad and CDOCS.
December 18, 2024
Skramsstad Mike 200
Podcast: What a dentist needs to know about a GPO
By Kevin Henry
In this episode of "The DrBicuspid.com Podcast," Kevin Henry speaks with Dr. Lou Graham about the importance of group purchasing organizations (GPOs) in the dental industry.
December 18, 2024
Graham Lou 400
3D-printed dental splints may benefit kids
By Ava Barros
A removable splint created using a 3D-printed dental model may provide similar treatment results as a traditional wire-composite splint in children, according to a study published in the Journal of Dentistry.
December 18, 2024
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Facebow records may be better with a smartphone scanner
By Ava Barros
Virtual facebow records created with a smartphone 3D scanner may serve as a reliable alternative to conventional facebows, according to a clinical study published in the Journal of Prosthetic Dentistry.
December 18, 2024
Facebow Woman Familylifestyle
A better way to detect periapical lesions on CBCT?
By Ava Barros
A new artificial intelligence model may provide support for detecting periapical lesions on cone-beam computed tomography (CBCT), according to a study published in the Journal of Dentistry.
December 18, 2024
Cbct System
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