David R. Brown, DDS[email protected]Patient CommunicationAhead of the curve: Modern tools for an excellent patient experienceCommunication in a busy dental office is vital -- both for a team's efficiency and the patient experience. The more smoothly a practice runs and the more productive its employees are, the greater the quality of service provided to patients, according to Dr. David R. Brown. He shares some technologies and tools designed to help practices function smoothly.May 21, 2014Page 1 of 1Top StoriesLegal Issues15 more come forward against assistant accused of assaulting patientMore than a dozen other alleged victims have come forward against a former dental assistant who was arrested in August for reportedly sexually assaulting an unconscious man while he was lying in a dental chair.Legal IssuesBroken, lodged dental needle results in cash settlementPeriodonticsGum disease management before diabetes onset mattersInfection Control4 sterilization errors you might be making in your dental practiceOffice ManagementDo's and don'ts for continuing education