In this episode of The DrBicuspid.com Podcast, Editor-in-Chief Kevin Henry and Dr. Paul Homoly discuss the critical distinction between patients who are not ready for dental care and those who are not interested.
Dr. Paul Homoly.Dr. Paul Homoly.
Homoly emphasizes that readiness often stems from life events rather than a lack of interest. The conversation explores strategies for engaging patients, the importance of building relationships, and the need for ongoing education in the dental field.
Learn more about Dr. Homoly.
Podcast takeaways
- The distinction between patients who are not ready and those who are not interested is crucial for dentists.
- Fewer than 10% of patients are ready to accept complex care immediately.
- Life events often trigger patient readiness for dental care.
- Patients may take months or years before they're ready for treatment.
- Sticker shock over treatment costs is common, but losing patients is avoidable.
- Building a relationship with patients is more important than closing a sale.
- Patients who are not interested may return when their circumstances change.
- Effective communication can help patients understand their dental needs without feeling pressured.
- Education and understanding of a patient's circumstances are key to engagement.
- Ongoing training and resources are essential for dentists to improve patient acceptance.
