Mark Williamson[email protected]Dental PracticeHold on: How your on-hold message affects your practiceYou've probably talked with your team about not putting patients on hold when they call your office, but sometimes it is necessary to do so. But rather than considering this lost time to reach your patients, you can use hold time to your practice's advantage to boost profitability and customer service, according to Mark Williamson, CEO of an audio branding agency.December 4, 2017Page 1 of 1Top StoriesLegal IssuesDental assistant accused of abusing pediatric patientsA dental assistant was arrested for allegedly inappropriately touching pediatric patients during dental x-ray exams at a practice.Legal IssuesDental hygienist accused of reselling stolen dental equipmentCBCTChanges in radiolucency on CBCTs may help predict root canal efficacyLegal IssuesEx-dental student agrees to cop to shooting 2 in hate crimeSponsor ContentAvailable On Demand