Patient Communication

Do's and don'ts for new patient communication

By Dr. Roger P. Levin

New patient phone calls are not solely a customer service call, they're a brand-building opportunity. Dr. Roger P. Levin says these are the do's and don'ts of handling that first patient phone call.

November 11, 2024

What dentists must know about eating disorders

By Ava Barros

Oral health should be evaluated with eating disorders in mind to support patient well-being, and clinicians must know how to address oral issues in these patients, according to study findings published in the Journal of Dentistry.

November 1, 2024

Why this dentist hands out 3 things to kids at Halloween

By Kevin Henry

Dr. Charles Reinertsen details a trio of things that he believes are important to convey the message of optimal dental health to kids at Halloween.

October 21, 2024

Do's and don'ts for case acceptance

By Dr. Roger P. Levin

Case acceptance is one of the most critical systems in a dental practice. Dr. Roger P. Levin outlines the do's and don'ts of proposing treatment to patients.

October 21, 2024

DrBicuspid.com launches readership survey, and we are asking for your help

By Kevin Henry

As we plan for 2025, we're asking for your help to ensure we are meeting your needs. Will you take a few moments and share your thoughts on DrBicuspid.com with us?

October 21, 2024

Why people avoid the dentist

By Ava Barros

Several factors were cited by patients as the main reasons why they avoided seeking dental care, according to a study published in Oral Diseases.

October 16, 2024

8 tips on how to ensure Halloween doesn't become a dental nightmare

By DrBicuspid.com staff writers

Dr. Karen Man believes that parents can make Halloween a fun, healthy time for families while also ensuring that the holiday doesn't harm patients' teeth.

October 15, 2024

The numbers behind the power of text messaging in dentistry

By Kevin Henry

Our latest podcast dives into some surprising numbers about how many times dental practices are actually communicating with patients and what patients think about that number.

October 11, 2024

Do's and don'ts for customer service

By Dr. Roger P. Levin

Every patient interaction is an opportunity to create a loyal customer for life. Dr. Roger P. Levin explains how to create a lasting, positive impression on dental patients that translates to your bottom line.

September 30, 2024

Overcoming case acceptance challenges

By Dr. Roger P. Levin

Case acceptance is one pillar of increasing practice production, yet trying to convince patients to accept treatment -- even when it's imperative -- is challenging. Dr. Roger P. Levin provides coaching to put you and patients' concerns at ease.

September 12, 2024

Letting go of the suicide stigma in dentistry

By Tracee Dahm

While dental professionals often only deal with the physical health of the oral cavity, they also influence a person's mental health, writes Tracee S. Dahm, MS, RDH.

September 10, 2024

Do's and don'ts for marketing

By Dr. Roger P. Levin

Internal marketing, when done correctly, can lead to high-quality referrals for dental practices. Dr. Roger P. Levin discusses the do's and don'ts of how to create a synergistic effect with your marketing efforts and patient referrals.

September 3, 2024

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