Jan Keller[email protected]Dental PracticeBlind Spots: How to improve your treatment acceptance ratesMany of consultant Jan Keller's clients ask why their treatment acceptance rates are so low. In most cases, she writes, the answer is simple: It's because you are probably talking at your patients instead of with them. She offers practical ideas to improve your practice's acceptance rates.January 14, 2019MarketingBlind Spots: How to easily lose long-time patientsA friend of practice management consultant Jan Keller called her and said that the team members at her general dentist's practice admitted that they did not know how to check emails that come through the practice's website. Keller writes that if this is happening at your practice, you could be losing both patients and practice revenue.November 15, 2017Dental PracticeBlind Spots: Are you protected from a data catastrophe?You've heard the horror stories before: A backup system goes wrong, and a business loses most, if not all, of its customer data. But, as practice management consultant Jan Keller writes, what would happen if that were your practice? How confident are you that you can retrieve your patient data from yesterday, a week ago, or even a year ago should disaster strike?August 23, 2016Patient CommunicationBlind Spots: After practice purchase, now what? Part 3In this three-part series, practice management consultant Jan Keller explores what dentists who have recently purchased a practice can do to avoid common pitfalls and facilitate lasting success. In part three, she discusses practical patient communication, billing, and marketing ideas.June 9, 2016Dental PracticeBlind Spots: After practice purchase, now what? Part 2You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the second of a three-part series, practice management consultant Jan Keller discusses next steps and team communication.May 30, 2016Dental PracticeBlind Spots: After practice purchase, now what? Part 1You've taken the huge step of purchasing a practice. Now that you've got your hands on the reins, what do you do next? In the first of a three-part series, practice management consultant Jan Keller offers a four-point checklist of what needs to happen first.May 17, 2016Dental PracticeBlind Spots: Is your practice embezzlement-proof?In her experience, practice management consultant Jan Keller has found that everyone thinks it won't happen to them. It happens more often than you think, and often from the person you trusted the most. That's right -- embezzlement.March 27, 2016Dental PracticeBlind Spots: Uncovering hidden treasure in your chartsDrBicuspid.com is proud to welcome practice management consultant Jan Keller back to our pages. In her columns, she explores the "blind spots" of your practice: how to recognize them, how to deal with them, and how to benefit from the experience of your colleagues. In this column, she offers three steps to improve your patient recall.February 28, 2016Patient CommunicationBlind Spots: Your internal credit guidelinesIn her latest Blind Spots column, practice management consultant Jan Keller asks when was the last time you and your team had a meeting to review and collaborate on your expectations regarding collections? These guidelines could be your "secret weapon" to reduce stress and increase collections, she writes.September 24, 2014Office ManagementBlind Spots: What established dentists would do over, if they couldTo say that new dentists face a myriad of challenges in setting up their first practice is an understatement. There's hiring, financing, marketing -- and finding the patients to fill all those comfy new chairs! In her latest Blind Spot column, practice management consultant Jan Keller shares the advice established dentists would give if they could do it all over.August 17, 2014Page 1 of 2Next PageTop StoriesPediatricsStudy reveals dental disparities in immigrant, minority childrenChildren of first-generation immigrants may be less likely to visit a dentist and more prone to dental issues like caries compared to nonimmigrant children, according to a large study recently published in AJPM Focus.Legal IssuesObsessed patient arrested for stalking dental practiceLegal Issues2 sentenced for smuggled dental molds, diamond grillDSODSO M&A: Planning and timelines for a dental practice saleSponsor ContentAvailable On Demand
