Practice Management
7 reasons to work with a consultant virtually
May 27, 2020 -- Times have changed in dentistry, and now might be the perfect time to consider not only adding a consultant for your practice but also adding one via virtual options. Sally McKenzie explains the benefits and what it could mean for your business in the second half of the year.  Discuss
Do's and don'ts for social media
May 26, 2020 -- Social media has quickly become the primary way for people and businesses to connect during this time. Your practice should use social media to engage with patients, maintain relationships, and establish some form of normalcy, notes Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
Contingency planning 101 for the dental practice
May 22, 2020 -- Dr. Paul Caselle gives his thoughts on why a contingency plan is so important in the event of illness or disability, environmental disasters such as epidemics or weather events, and economic factors such as recessions or business downturns.  Discuss
Unmasking the Phantom of the Operatory: Taking the fear out of offering complete dentistry
May 19, 2020 -- Dr. Paul Homoly believes that, as tragic as the coronavirus crisis has been, it has created an excellent opportunity for dentists and team members to rethink their relationship with complete dentistry. In this video, he gives advice for how not to be afraid to offer it as practices begin to reopen.  Discuss
Q&A with Dr. Steven Katz on the power of a simple phone call
May 18, 2020 -- In an age when Zoom conferences and electronic communication have become the norm, Dr. Steven Katz still believes there is plenty of power in a personal phone call. We sat down with the dentist from New York state to talk about how he has kept in touch with his patients during his practice's closure.  Discuss
Do's and don'ts for reopening
May 18, 2020 -- Things may seem uncertain during a crisis, but eventually they will get better. Practices reopening after the worst of the novel coronavirus pandemic must be ready to treat patients and get their practices back on track, writes Dr. Roger P. Levin.  Discuss
Reopening the practice from a dental office manager's view
May 15, 2020 -- Dr. James Anderson heard from a dental office manager about what has changed in her practice since it reopened, as well as one of the unique ways the practice bonded with potential patients during the pandemic.  Discuss
Ask the Dentrix Expert: Eliminating paper and more to ease COVID-19 concerns
May 14, 2020 -- As practices begin to reopen and concerns about COVID-19 are still in patients' minds, many practices are trying to devise ways to reduce the number of "touch points" in the practice. Dayna Johnson, a certified Dentrix trainer and founder of, offers some ideas and advice.  Discuss
Second Opinion: How teledentistry is key to success in the 'new normal'
May 14, 2020 -- Dentists and dental teams are likely developing a strategy to prepare for a back-to-basics approach to dentistry. Key to this is focusing on patients' acute needs, attracting and retaining patients, and maximizing efficiency, says Chelsea Acosta Patel.  Discuss
How to deal with dental insurance reimbursements
May 13, 2020 -- During the past 10 years, many insurance plans have decreased reimbursements to the preferred provider organization (PPO) level or below. This has frustrated many in the industry and will continue to do so. However, if you follow some of these suggestions from Dr. Roger P. Levin, you may be able to get to where you want to be.  Discuss
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