Make one change at a time. While there may be numerous systems in your practice that require your attention, it's unwise to tackle too much at one time. Identify one key area that needs change, improvement, or innovation. While it may seem desirable to get everything off you or your office manager's plate, your team can only absorb so much while they're handling their normal day-to-day responsibilities.
Don't forget to ask for feedback. While you may know that it's time for change, you may not always know where to begin. Look to your staff. All members of your practice team use management systems, so their thoughts about how to improve operations are invaluable. Always be proactive about gathering feedback and ideas from staff members. They can offer valuable insights that can help you key in on specific areas for change.
Roger P. Levin, DDS, is the CEO of Levin Group, a leading dental management consulting firm, and one of the most sought-after speakers in dentistry. Dr. Levin has authored 65 books and more than 4,000 articles on dental practice management and marketing. You can sign up for the Levin Group Tip of the Day.
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